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3

399 E 78th St Owners Corp

Corporate Owner·1 building·35 units
3.0

3 reviews

Highlights

1
Evictions
1
Litigation cases

Renter recommendations

-%

Renters recommend associated buildings

-%

Renters approve of this owner or associate

Review summary

Summarized from anonymous rental reviews on Openigloo.

Recent reviews of buildings managed by 399 E 78TH ST OWNERS CORP reveal a prime location near the East River Esplanade and ample apartment space with natural light as key benefits. However, tenants consistently report poor responsiveness from management and superintendents, with complaints about slow or minimal maintenance efforts. Pest control remains a significant issue, particularly with recurring cockroach infestations, compounded by inadequate building sanitation and security concerns like package theft. Garbage management and water pressure vary but often lean toward subpar. Renters suggest the need for more attentive, proactive management focused on improving cleanliness, pest control, and resident communication for a better living experience.

Reviews

Former tenant·Over 2 years ago

Not Horrible, But Not Great Either

Pros

Location! The building is a short walk from the East River Esplanade and in close proximity to shopping, activities, and transportation.

Cons

The Super. If you are looking to be gaslit by your super for every concern and request you have, this is the spot for you! The super puts the bare minimum of effort toward the cleanliness of the building, toward fixing a leak, or eradicating the presence of cockroaches. For this reason, my time at the building has been a long and arduous journey.

Advice to the owners

Please consider hiring someone who listens and cares for the space they manage. The residents are aware of the decline in quality of care.

Former tenant·Over 3 years ago

great if you’re OK dealing with issues on your own

Pros

apartment layouts have great amount of living space and natural light. elevators and laundry machines almost always work

Cons

- super isn’t the most responsive and does not live-in complex even though they say he does. if you’re diligent in following up with him (multiple messages plus a few to management company) or run into super in the complex, he will fix what is needed in the week. otherwise good luck - consistently get 5-6 roaches per month in apartment (not including large ones seen in basement where trash and laundry is, or lobby). when i moved in, none of the apartment walls were caulked so this was a huge part of the issue—but even with them caulked and placing mesh around kitchen and bathroom vents, the roaches still come - multiple tenants have had packages stolen given lack of security camera/ package table is in view of door so those on the street can easily stop in/ grab. if you move-in order a lot, best to order things to get a box at a nearby mailroom service - pest services come 1x a month on Friday nights which is inconvenient

Buildings associated with 399 E 78TH ST OWNERS CORP

  • 399 East 78 Street

    399 East 78 Street

    3.0(3)

    Lenox Hill

399 East 78 Street

399 East 78 Street

3.0(3)

Lenox Hill

Building ratings

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Rents and deposits

-

Renters received their security deposits back

-

Electronic rent payments

Open violations

From past 10 years · Updated 5 days ago

Average violations per unit for this owner or associate is better than the city average.

Owner average0.11Violations per unit
NYC average0.81Violations per unit
3Class C
Immediately hazardous

Rodents, pest, mold, inadequate heat or hot water, defective building parts

1Class B
Hazardous

Smoke detector issues, inadequate lighting, no lighting for stairways

0Class A
Non-hazardous

No peephole on a door, no street number on the building, unlawful keeping of animals

0Class I
Missing info

Missing or non-compliant with administrative information orders or filings

3

399 E 78th St Owners Corp

Corporate Owner·1 building·35 units
3.0

3 reviews

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Apartments in AstoriaApartments in Bedford-StuyvesantApartments in BushwickApartments in ChelseaApartments in Financial DistrictApartments in SohoApartments in Upper East SideApartments in Upper West SideApartments in West VillageApartments in Williamsburg

NYC boroughs

Apartments in BronxApartments in BrooklynApartments in ManhattanApartments in QueensApartments in Staten Island

2-bedroom apartments

2-bedroom apartments in Bronx2-bedroom apartments in Brooklyn2-bedroom apartments in Manhattan2-bedroom apartments in Queens2-bedroom apartments in Staten Island

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© 2026 Openigloo Inc. All rights reserved.